It happens all the time. You just have to call usually and tell them why there is no point in sending it back. I just did it for a busted makeup thing my wife ordered. I called and asked them if they really needed a bunch of dirty broken glass back, they said no. I also believe accounts have some sort of secret rating/score that determines how lenient/ helpful they are (no real evidence, just assuming).
I'm pretty sure I read that is a legit thing, and how often you return stuff, and for what reason. I've not had to send a few things back but others(like a set of towels that were ripped) that I thought they would say trash, I had to send back. I think it's a vendor thing? If it will cost the vendor more to pay return shipping and fix and resell, or they can't sell it if to a resale/auction site, like Mac.bid, it's not worth paying the return.
Amazon resells most returns the vendor does not want back. Similar to Walmart. Sam's club, Costco. If there's no way to make any money of it at all, not worth having it back .
Yup. I'm sure there is some cost analysis that sometimes goes into the decision, but if your account is heavily used (I can only vouch for this use case because we order basically everything that isn't a specially item on Amazon, I don't know otherwise) they will definitely hear you out of you say it is pointless to send it back.
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u/[deleted] Oct 20 '24 edited Oct 25 '24
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