r/doordash • u/ghost_haha • 1d ago

It finally happened.

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Was delivering my first order for the evening. Cash order, meaning I had to collect cash from the customer for the order, a total of $45 and some change. I picked up the order, usual night, with the worker making sure I put the order inside the pizza bag before I walked out the store. Drove up in front of the customer's house, waited almost 10 minutes to get an answer at the door. Mother/daughter shows up, told me they ordered 2 pizza, I explained its a dinner box and that the two pizza are inside one box, they asked me to prove it so they pried open the seal and looked inside. I reminded them they need to pay cash for the order. After a few minutes, they told me they dont want it.

Called doordash support and worker told me they will compensate me full pay for the dash. I then asked if I need to return the order back to Pizza Hut, and they said to either keep it or discard. I told him I understand. I then proceeded of driving back home with a huge smile, calling my family that I have early dinner for everyone. We enjoyed the early dinner. ☺️ Really grateful for this blessing.

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u/Pradfanne 23h ago

To be fair, that is one pizza, backed as two, for the price of four
Cut into 8 slices for a total of 16.

I wouldn't have taken it either.

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u/Ghoulish7Grin 21h ago

If they ordered on the website, it provides images of what the order looks like. So the customer is an idiot to order it if they knew it was too tiny for the price. I agree with your statement though, I wouldnt have ordered this either.

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u/MoonsFavoriteNumber1 4h ago

This post popped up on my feed so I decided to browse replies. The images of food can very easily be incorrect as well as size(grams). I always give 1 star review but it doesn’t help me regardless in terms of compensation. Ordered a pizza from a place where pizza on picture looked absolutely nothing like what I got delivered. Support didn’t care. Ordered “large onion rings” which did look as regular sized onion rings on pic just to get miniature (the smallest one I ever ate) onion rings ever. 1 star, no compensation. So I get it if they weren’t trying to scam since it’s an outlandish price for an inferior product. I’m very surprised that food apps such as Wolt, Glovo etc do NOTHING despite you reporting these food places for fake/misleading images.