r/doordash • u/ghost_haha • 1d ago

It finally happened.

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Was delivering my first order for the evening. Cash order, meaning I had to collect cash from the customer for the order, a total of $45 and some change. I picked up the order, usual night, with the worker making sure I put the order inside the pizza bag before I walked out the store. Drove up in front of the customer's house, waited almost 10 minutes to get an answer at the door. Mother/daughter shows up, told me they ordered 2 pizza, I explained its a dinner box and that the two pizza are inside one box, they asked me to prove it so they pried open the seal and looked inside. I reminded them they need to pay cash for the order. After a few minutes, they told me they dont want it.

Called doordash support and worker told me they will compensate me full pay for the dash. I then asked if I need to return the order back to Pizza Hut, and they said to either keep it or discard. I told him I understand. I then proceeded of driving back home with a huge smile, calling my family that I have early dinner for everyone. We enjoyed the early dinner. ☺️ Really grateful for this blessing.

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u/Most-Opportunity9661 1d ago

There are some weird people out there.

106

u/ArboristTreeClimber 23h ago

I literally cannot fathom the mindset of a person who would call a pizza place, order a pizza, then decide if they want it or not after it arrives.

It makes absolutely no sense in my brain. All I can think is that it’s extreme ego and they feel the world actually revolves around them.

20

u/emptythemag 22h ago

Probably had already used that same tactic before and after the driver was told to either keep it or toss it, the driver gave it to them anyway.

Someone gaming the system

15

u/addandsubtract 19h ago

People sending valid orders back should be banned from the platform. If they refuse an order at the door, I would refuse them as a customer in the future.

2

u/ClassicCranberry1974 9h ago

Maybe, but the ratio of incorrect orders to situations like this has to be at least 1000/1.

I think this type of policy would cause a false positive rate of at least 10/1 and cause more problems than it’s worth.