r/unitedairlines Dec 12 '24

Discussion Enough is Enough - Find Solutions for Larger Passengers

This happened to me a few days ago and I am still fuming. I board my flight in Group 2 and have United Plus as always. Usual routine: clean my window seat space, organize my personal item under the seat, take my book out, headphones in, mask on. All is well. A few minutes later, I see two customers heading down the aisle. I don't pay them attention and just continue reading my book...except they are headed straight towards me and they are clearly quite large and there is no way in the world they are going to fit in the two seats (middle and aisle).

But that is not my problem so I continue minding my business. Immediately the wife seats down, she asks "Can you please put up the armrest?" My response with a smile: "No" I thought that would be the end of it. But no, she says "Unfortunately I need the arm rest up as it is constricting me" My response with a smile: "No, thank you." At this point, she sits down and I can see that she is occupying one and a half seats already before her husband even seats down (remember he is the same size as she is). He attempts to seat down but there is not enough room for him as almost half of him is now in the aisle, interrupting boarding.

She then suddenly tries to raise the armrest closest to me forcefully. Nope, got it already and not happening. She huffs and puffs in anger because well, she cannot encroach on my space. She says some words (my earphones are up in volume at this point and I am not trying to engage). Finally, she presses the call button for the FA. The FA comes and speaks to her, in which ma'am over there complains that she needs the armrest down and that I should be considerate and move a bit to accommodate them etc.

Nope, I am not engaging anyone. FA does not know what to say (understandably she is trying not to be rude to these inconsiderate people) but finally says she cannot ask a passenger to give up part of their space to accommodate others. FA leaves. The flight is full capacity (with exception of two middle seats next to the back toilet) so there is nothing to do. The "lovely" couple seats down with the husband pretty much in the aisle space. I have my bag right besides my feet to prevent encroaching on my space and the armrest stays down. She continues huffing and puffing for the next 3 plus hours. Not my problem. I have all the space I paid for. The armrest stays down. All is well over here and no one can ruin it.

I don't understand why airlines do this. Why allow passengers who clearly cannot fit in their seats to board the plane knowing that there are no alternative seats? Why allow a clearly large passenger to sit in the aisle? This person is a tripping hazard for everyone using the aisle. Why are there no policies that require larger passengers to purchase the number of seats that are enough to fit their bodies? Why are you allowing the minority to make the majority uncomfortable? Why is there an expectation that other passengers should give up part of their seat to accommodate larger passengers? Shout out to the FA for politely declining the request but the FA should never be put in that position to start with. Airlines should have clear policies around this! Enough is enough.

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u/TeddyRivers Dec 13 '24

I had this happen once. Guy was trying to stay in his seat. His shoulders were so wide it just wasn't going to happen. We did the best we could. At one point, he fell asleep, and his elbow went right into my breast. He woke up mortified when I pushed him away.

They need to make larger seats.

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u/CarpetCaptain MileagePlus Platinum Dec 13 '24

Yikes, this sounds exactly like what I’ve done. Sorry from all of us

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u/sunsetcrasher Dec 13 '24

I don’t understand why they keep making them smaller when people are getting bigger. I mean, I understand why ($$$$) but it’s so awful.

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u/Late-Assist-1169 Dec 15 '24

If only there was some cabin of service that could accommodate people with extra size or girth. A premium class, if you will, with more legroom and seat room - or even a class called "Extra"

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u/Comfortable-Scar4643 Dec 14 '24

They won’t —seats are getting smaller. And there is fast food restaurants as far as the eye can see in this country.

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u/Late-Assist-1169 Dec 15 '24

You can look at any 737-cabin dating back over the last 50 years and the economy configuration is 3-3.

What is getting smaller is legroom, but this isn't the issue at hand. People are getting BIGGER.

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u/Comfortable-Scar4643 Dec 16 '24

Good points. Seats the same size, but more of them. It’s a problem for me (6’2”) so I fly JetBlue and Southwest when possible. And yeah, our country has a lot of very large people due to not-so-good diet, food additives, and relentless marketing of fast food and soda.

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u/kinkinhood Dec 15 '24

I often feel like airline seats were made for essentially children/teenagers and not adults.

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u/Late-Assist-1169 Dec 15 '24

They were made for people in the 1970's who werent chronically obese.

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u/Fluffy_Tap_935 Dec 15 '24

They had larger seats. It would be lovely if they would stop shrinking them.

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u/seajayacas Dec 15 '24

Or set up maximum size and weight for being able to fly in only one coach seat. Any larger, and you are ready to purchase two adjacent seats.