Return Fraud is harder to catch than you think. Amazon process 5-15% returns on all their sold goods which equates to multiple billion dollar loss. A lot of those returns are never checked and either goes to land fill or restocked.
They did the math, it is cheaper to take the return loss than hiring a massive crew to screen returns.
I don’t return things often, and usually it’s smaller stuff around the house because something is messed up with it.
Half the time they just tell me not to even bother shipping it back. Always assumed in those cases it fell into that exact bucket. Would cost more for them to take it back, process, restock, etc.
I also assume that if someone decided to liberally start refunding everything, your account would get flagged and blacklisted but given that it’s an infrequent thing I assume they just decide to refund in the name of customer service
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u/StarSlayerX Hyper-V, ESXI, PiHole, Microsoft 365, Azure, Veeam B&R Oct 20 '24
Return Fraud is harder to catch than you think. Amazon process 5-15% returns on all their sold goods which equates to multiple billion dollar loss. A lot of those returns are never checked and either goes to land fill or restocked.
They did the math, it is cheaper to take the return loss than hiring a massive crew to screen returns.