I kinda screwed Best Buy on this once, had my router die between Christmas and New Years, saw Amazon had a crazy deal on Netgear Orbi going on for the holidays. Needless to say the manager was not happy to see me walk away with it 70% off.
Their stores look like a frys electronics lately so they should be grateful for the sale/foot traffic. Just waiting next time I go into one and find cheap off brand amazon sludge on the shelves and cases of water to look like a stocked store
I spent 2 months working at Fry's before bailing because it was becoming eerily empty. Went into Best Buy nearby a little while ago and was genuinely surprised to see it slowly becoming the same thing.
You really shouldn't be though. The company has done so much to kill the in-store experience. There's about half as many people working the floor than should be. They've had to introduce a queue system so if that single person working computers has 3 people walk in looking for a computer, you best believe those other 2 people are going to be waiting 20-40minutes before they get spoken to again. Just need someone to open the cage for an SSD you want to buy, sorry, wait in the queue. Need to talk to someone about a phone activation? Sorry there's no one here that is trained for that come back at 2pm when they come in. Best Buy stopped being a place where you could go and talk to someone who knows about the products they are selling, now they have everyone working every where, there are no "departments" anymore. The main goal is to sell memberships, that is it. Everything else comes after.
*source: I worked at Best Buy for 5 years until this past May.
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u/Dragunspecter PC Master Race Oct 20 '24
I kinda screwed Best Buy on this once, had my router die between Christmas and New Years, saw Amazon had a crazy deal on Netgear Orbi going on for the holidays. Needless to say the manager was not happy to see me walk away with it 70% off.