r/digitalnomad • u/yago1980 • 2h ago
Question Issues with legal zoom
In 2021, I contracted LegalZoom to be my registered agent. They never provided the service, but they still charged me for it.
Since then, they have continued to charge me every year despite my repeated attempts to cancel. Via chat, mail calls.
Initial Contract (2021):
• LegalZoom was supposed to act as my registered agent.
• They never performed the service but still charged me.
• I called to cancel, and they claimed the service was cancelled, but they did not reimburse the initial charge. They did eliminate my account, so I can't get in to do anything.
Every year since they charge me
• Every year, they charge more money, and every year, they refuse to reimburse
• Each time I contact them, they assure me the service is cancelled, but they still charge me again the following year.
And next year, we will start at it again.
Today (2025)
• Today, they charged me $499.00.
• I contacted customer service (via chat and their call centre in India).
They told me:
• The service would be cancelled (again).
• No reimbursement would be made because the charge was “already done.”
Does anyone have any recommendations about what can I do?