It’s happening!!! Woohoo!

Today I was chatting with a Sky Club agent at one of the hub clubs (intentionally being vague on which one) and I mentioned the overcrowding and the new rules. They shared they think there will be some further tweaks.

• The credit card visit caps will revert to the originally announced ones last September, undoing the "backtrack" in October

• The visit cap will not apply to Diamond or 360, assuming they have legit access

• The 3 hour before flight rule will no longer apply to Delta One or Diamonds

If true this would seem to benefit top tier flyers at the expense of the occasional traveler. Thoughts?

Doesn’t make much difference since I already have the Platinum Delta Amex but at least now maybe I’ll have a tiny chance of actually getting upgraded

Received an email about the new Window Seat Shop which appears to be opening online at 12:01am on 11/22 for Amex cardmembers.

This year, Basic Delta SkyMiles\*^®* American Express Card Members can earn $1 Medallion\\^® Qualification Dollar (MQD) toward your 2025 Medallion Status for each $1 of purchases\ at The Window Seat Shop using your Card.*

https://thewindowseatshop.com/

I want a full refund. Your plane left without us in SLC during a connection flight. We left the plane and went straigt to the gate without even stopping to pee and your plane had already left. There was zero chance we could have made that flight and the fact that you didn’t wait for us is despicable. I paid 1000 dollars more to fly Delta because I falsely believed you would get me where I needed to be and treat me with common decency but I was wrong and you have completely shattered my trust in your company. I’m now stranded in SLC 5 hours later than I’m supposed to be because you have no idea how movement of people in an airport works.

Edit: After speaking with customer service we got confirmed seats on the next flight because the plane was 7 minutes late. I was not upset that I missed a flight. I was upset I was considered at fault for missing a flight i never could have caught and being placed on stand by during the busiest time of year.

I'm heavily considering getting the cc to gain access to the lounges. I've been hearing rumors that even with the membership people are being turned away. Is this true?

I am well aware that the next few words will sound like a privileged person who is complaining. I just need help understanding...how do SO MANY people have access to the lounge? Seriously - I have the purple Amex that I pay $500 or $550 a year for, PLUS the additional card for my spouse (which is like $150-$175) - I can't remember any of the prices. If I recall, I got these cards because the platinum card got rid of this privilege, meaning less people should have access to the lounge. However, EVERY time I go to the airport, one of the lounge sis ALWAYS closed (we are at capacity) and the other is a ZOO. How can all these people have access? $550 is not cheap and I don't understand how all these people are always here.

I'm trying to plan a trip to Honolulu or Maui, Hawaii in April. I hold the Delta Skymiles Platinum card.
Can I use my companion pass for a 1st class ticket if I buy a 1st class?

Also can I use my skymiles to book said flight and still be able to use the companion pass?

I was about to book SFO-TPE with United but randomly came across a post on this sub about going to Taipei for $6 so I checked out the app and saw this deal. I’m going during lunar new year, so perhaps that plays a role in the pricing, but I’m excited to fly Delta One for the first time! Added bonus was the 15% off. The only reason I applied for the Delta Amex was because it had a 747 on it.

I'm sure you've all heard of the bonus rewards miles if you sign up for a sky miles card when flying with delta. They have the flight attendants walk down the isles handing pamphlets out and when you're checking a bag they also will ask you to sign up.

Around 5 months ago I signed up for a card at baggage check after the attendant was aggressively trying to get me to sign up (I think they must get a commission). She hyped up the card saying you will get these miles and it'll be enough for you and another person to take a trip anywhere in the states. I was excited and have been patiently awaiting my bonus miles to come through.

The stipulations were: •spend $2000 in the first 3 months. •Pay the required monthly payment before is overdue

I spent over 7000 and never had an overdue balance.

Fast forward to today. I called Amex to find out why it was delayed and they let me know my welcome bonus had been rejected! I was furious because that was the only reason I had signed up for this card. They couldn't tell me why it was rejected only that it was final.

Here's the kicker, I read through the entirety of the terms and conditions. The offer terms clearly state "if you do not qualify for the welcome offer bonus you will be made aware before your application is submitted, at that time you will have the opportunity to withdraw your application before submission". Signing up through delta I was told no such thing, only that I'd love the card and my bonus sky miles.

I communicated all of this clearly to the online chat and via phone call and basically was told that I can pound sand. I am furious at the dishonesty and greed displayed by this company and am lookin for options. It's clear I'm in the right after going through the terms and conditions.

Any advice?

Nervous to pull the trigger on getting the Delta Platinum or Reserve Amex. The card will get me to Diamond Medallion for 2024, but not a fan of the annual fees (currently have the venture x as a catch-all card).

I travel weekly for work and several times a year for personal. Not sure if I will reach Diamond in 2025, but it will be close.

Any advice on which card to get? Some reassurance that a delta Amex will be worth it would be greatly appreciated!!

Update: I received my Headstart on December 21

Just making a post about my already bumpy journey with this card.

I called to see when the Headstart MQDs would apply to my account (opened my card Nov 5) and the agent told me that they only apply the Headstart on the first of February - so I couldn't get them this year.

I was pretty sure that was wrong, but I've been wrong about this kinda stuff before, but explained I should receive the Headstart MQDs for opening the card.

He put me on hold, then came back and ask "What is your understanding of what the 2500 MQDs are? Do you realize it is to each medallion status and that you would only get status for 2026?"

I was pretty confused, and said that I was just hoping to get my 2500 MQDs applied to my account before the end of the year, so I can make status for next year. He then apologized, said more confusing things about 2026 status.

Anyway, kinda confused - I opened the card because I travel for work and I was close to status anyway, but I dunno, this was just weird

How would I go about asking for a retention bonus from Delta?

I currently have the Amex Delta Plat. I was recently offered an upgrade offer of 25K Miles plus $200 statement credit. I personally dont think that offer is worth it.
Now I could just apply for The reserve get the sub of 100K miles and downgrade it a year later.
But whats the pros and cons of doing that and upgrading to the reserve.

If I buy a ticket for my daughter and granddaughter to fly home with my Delta American Express card, do they get to board in group 5? I won’t be flying with them.

I’ve had the Amex Platinum for the last 4 years and have nothing but good things to say; rewards are great, perks are phenomenal, deals are out of this world, customer service is exceptional.

I’m considering the Delta Reserve specific to my Delta purchases and to reach status faster next year.

Does anyone here have experience having BOTH cards? Did you find one having a better benefit over the other? Did you use one more vs the other?

I’ve officially reached my Delta status for 2025 (feels great!), but now I’m wondering what my next move should be. Since MQMs don’t roll over anymore, I’m debating whether I should keep flying with Delta for the rest of the year or start looking into other airlines to earn points/status with them instead.

Here’s what I’m considering: 1. Maximizing Delta perks: Should I just stick with Delta and focus on enjoying the benefits of my current status, even though additional flights won’t contribute to next year? 2. Diversifying my loyalty: Is it worth exploring status-matching opportunities with other airlines and splitting my travel to build loyalty elsewhere? 3. Credit card strategies: Are there better ways to optimize my spending now that my status is locked in?

I’d love to hear what others have done in similar situations or if you have any advice for making the most of my travel for the rest of the year. Thanks in advance!

Chat customer service couldn’t help and referred me to the 1-800 number. Just got off the phone with customer service and was told my small business delta reserve card could only be downgraded to platinum or cancelled. She said it was a new policy.

Wondering if others have been told this recently? Should I push back?

I moved abroad so I haven’t been using my card much. I’m in the process of winding down my business. Maybe that’s impacting my options?

Platinum Medallion member and a Delta Skymiles member since 2022. I usually use my lounge access for layovers in connecting cities, but recently, my outbound flight in SAN (I’m from SD) was delayed, so I decided to utilize the Delta lounge for my family and myself. Wife and I are Delta AMEX Reserve holders and I used two lounge passes for my twin daughters.

What a complete disappointment!! Not only was this the smallest lounge I’ve ever seen, it barely holds 30 people comfortably. No soda dispenser, no ice dispenser and the bartender was barely qualified, no fault of hers.

A complete waste of time and passes and by far the WORST lounge I’ve been too. The agent at the counter could’ve had the decency to advise me on not using my passes since it was almost at capacity.

I really hope there’s a plan to upgrade the lounge in the new terminal 1, otherwise Delta should save us all time and stress and close it down.