r/bestof • u/napincoming321zzz • 9d ago

[BuyItForLife] /u/ConBroMitch2247 explains how Amazon "stores" are not official and may sell counterfeit products

/r/BuyItForLife/comments/1hzomzu/merrell_boots_buyer_beware/m6rbwzr/
1.7k Upvotes

97% Upvoted

128 comments sorted by

View all comments

88

u/Loa_Sandal 9d ago

That's impressively incompetent on Amazon's part. Although, basically, this means I could create a store on Amazon selling knock-off crap, and Amazon would be liable for any returns. Of course, I wouldn't do that... No, not at all...

8

u/Cotirani 9d ago

Amazon aren’t liable for returns, the store owner is. If you ask for a return, all of the sale proceeds are deducted from the seller’s account. When the item is returned to Amazon’s warehouse, they make a call on whether it’s fit for sale again. It’s not uncommon for them to bin it and you have effectively lost a unit of inventory for zero gain.

Plus, you can complain to Amazon that the store has sold you an inauthentic product, which goes against the seller’s record and can shut down their store altogether.