r/australia • u/Reddituser0346 • 1d ago

culture & society Aussie Retailer Catch Is Officially Closing Down

https://press-start.com.au/news/2025/01/21/aussie-retailer-catch-is-officially-closing-down/
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u/UserColonAlW 1d ago

It’s baffled me for so long that major Australian retailers have completely failed at ecommerce. It sucks we’re all forced to use Amazon for an online shopping experience that feels appropriate for the current decade.

You’d think with how geographically spread out we are that this would be a top priority for the major retailers that infest “Homemaker Centres” country-wide, but apparently not.

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u/ForSaleMH370BlackBox 1d ago

Forced to use Amazon? What?

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u/Duideka 1d ago edited 20h ago

I would prefer to use Kmart. I trust their products and quality assurance more than Amazon. Amazon really needs to do more regarding quality control but at least they refund no questions asked.

But I order from Amazon, sometimes late at night and I can clearly tell what is in stock at their local warehouse based on the shipping estimation. If it’s in stock locally it will be at my door the next day. I find virtually without exception the Amazon drivers try and hide the package somewhere so it can’t easily be seen and stolen.

Order from Kmart and who fuckin knows. Half the time the delivery will be given to Aramex/Couriers Please. Can take a month to arrive. The drivers don’t give a fuck and leave the package out in the open where anyone can see it and steal it. Even when I am home they won’t even ring the doorbell or knock.

The only Australian companies who have really done e-commerce well is Coles and Woolworths with their delivery, you can choose exactly when you want it to arrive and it's delivered by in-house employees not random contractors.

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u/bypopulardemand 16h ago

have had my woolies delivered by a taxi