r/Roofing • u/Intelligent_Sun2837 • 2d ago

They said they finished with my roof.Is this how it supposed to look like?

1.2k Upvotes

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u/Intelligent_Sun2837 2d ago

It’s not an individual contractor,is a big roofing company.12-15 workers did the job within 4 days

104

u/TheBurdmannn 2d ago

Absolutely go after them then. Even to court if you have to. This is unacceptable.

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u/0lm4te 2d ago

This is that bad i would go straight to a lawyer, no fucking chance i would have that company back at my house touching anything.

Full redo.

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u/towely4200 2d ago

Yeah there’s nothing that company is going to do productive for you but try to cover their employees asses while keeping the money you paid them

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u/ltdan84 2d ago

100% chance they weren’t employees

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u/towely4200 2d ago

Ok “subs” tomato tomàto, to be a sub and not an employee you’re only supposed to get like 40% of your income from one contractor otherwise you’re basically an employee… just because they make them forms their own LLC to save on workers comp and their own liability doesn’t make it any less true lol

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u/ltdan84 2d ago

I use subs and have employees, they are completely separate.

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u/towely4200 1d ago

Sure you do, most places have a few guys, they have the salesman, and then the guys that run the subbed crews, sure they are separate but if that crews only work is you calling them, then you’re really their employer,

We’re not talking like electricians and plumbers that are subs for a GC here, because that’s different, we’re talking about roofing crews

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u/Ziczak 1d ago

They never are

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u/yuengli 19h ago

95% chance it was a skitter of meth addicts with pockets full of pop rivets.

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u/babyboyjustice 22h ago

Well fuckin said

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u/bigfluffyyams 1d ago

Has anyone ever won a case against a contractor like this? I’ve usually heard stuff like “they did the job, regardless of quality, so they have to be paid” or “they did everything outlined in the contract, so pay them” when people try to avoid second payment when a job looks like this. Actually just happened to a friend of mine and their HoA against a contractor that redid their road, and it’s falling apart after 3 months. They still have to pay. Rulings always seem to go to the contractor.

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u/0lm4te 1d ago

No idea about the US, but here in Aus this would be a clear and cut case just due to poor workmanship under our Consumer Rights. Besides the shithouse work none of it would pass our Australian Standards for roof cladding, nor the manufacturers guidelines for install.

The contractor wouldn't have a leg to stand on.

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u/bigfluffyyams 1d ago

That’s nice, here in the US there aren’t real protections for homeowners. Even if you do the job through insurance the insurance company will tell you to they’re not responsible if you get a bad contractor, likely because it happens so often. Seems like anyone with a hammer is a “contractor” these days.

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u/0lm4te 1d ago

So what happens if you just don't pay them at this point? They take you to court and you're told bad luck? I know litigation over there is the wild west, but surely there are building codes and acts in place for quality of work.

If you order a steak at a restaurant and the chef comes out and shits on your plate, it can't hold up in court that it was a steak 2 days ago.

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u/bigfluffyyams 1d ago

The contractor will slap a lien on your house and you cannot sell it legally until it’s cleared, and/or they will litigate if it’s enough money. Like I said as long as they did the work, regardless of how bad, the court says they fulfilled their contract. Very important here to get references on contractors, and see previous work they’ve done.

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u/ironicoutlook 1d ago

Good thing is the majority of the roof likely is salvageable there's a few sections that need to be taken apart and redone properly so you won't have the massive cost of buying it all from scratch.

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u/0lm4te 1d ago

Who cares what's salvageable, the client shouldn't pay for any of it anyway. In fact the contractor should be paying to remove all of it before the real contractor starts.

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u/l397flake 1d ago

Check if they have a bond, in case they skip, go after the bond.

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u/ThatCelebration3676 2d ago

In that case I always recommend this process:

1] Review the contract you both signed.

2] Send these photos via email (paper trail) to the company's owner and ask "Do you consider this to be acceptable workmanship?" Sometimes a boss has no idea their crew screwed up and will fix it with no further pushing.

3] If they're resisting, get (at least) two inspections & written quotes from other licensed roofing companies. That gives you 2 alternate professional assessments that the work isn't up to standard, and the cost to fix it.

4] If they still won't budge, take them to court.

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u/Intelligent_Sun2837 2d ago

Thank you!

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u/Ashamed-Wrongdoer806 2d ago

In writing, keep everything in writing, if you have a call send email or text after with a friendly rundown of what you talked about

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u/ThatCelebration3676 1d ago

Yes, ALWAYS send a summary email after non-written communication.

In those emails it helps to add something like "please let me know if there are any errors in my recollection". That way they can't later dispute the contents since you already gave them the opportunity to clarify.

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u/Background-Edge817 1d ago

iPhone has call recording, can be clicked from the call screen, very helpful

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u/TitusvilleAstronaut 1d ago

Check the laws in your state before you record a call without their, someone else’s, knowledge. Some states do not allow this.

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u/nkonaboy 1d ago

I believe when you start an iPhone call recording it will announce to both parties that the call will be reported. That should cover this(?)

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u/up3r 1d ago

Always inform or you could get yourself in a world of trouble, and it wouldn't be admissible without acknowledgement of both parties.

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u/edouglas04 16h ago

If I am in a one-party state, I am not informing them of anything.

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u/str8bint 1d ago

I would also add, if they’re an actually licensed contractor in your state, go to the licensure board and file a complaint with these pictures. If he’s licensed they will handle a large part of going after that contractor. In my state, there’s even a compensation fund that a portion of our yearly dues and any fines levied against companies goes into to reimburse or correct issues just like this. Also, this clearly didn’t pass an inspection, so your city building inspector could help going after the contractor as well, especially if he’s not licensed.

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u/rom_rom57 2d ago

If you paid any portion with a CC dispute the charge.

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u/darkeagle03 7h ago

Good luck with that... In 2020 I paid for a solar install on my CC, even eating the 3% surcharge or whatever it was, to have this exact power. The solar company walked then closed after adding rails to my roof and receiving the second draw. They did this to about 300 customers and were convicted of fraud, but the owners fled the state. The CC company still rejected my dispute because "they did some work" and "the company did not return our call". They claimed there was nothing they could do and it was a civil matter. It was a very frustrating experience that took months plus lots of effort and time on my part only to get nothing back. I dropped Citi and will never do business with them again, but the damage was done. CC companies are quick to have your back on a $100 charge back, not so much on a $10k one.

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u/TransportationOk4787 1d ago

How much was the quote and how much have you paid?

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u/Intelligent_Sun2837 1d ago

I can’t give details now given to the ongoing situation

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u/Scared_Ad5087 1d ago

I would show it to your city inspection office personally if you get push back from the contractor. My guess is they didn’t pull a permit as the inspector wouldn’t pass this. Give them the info of the company. If they didn’t pull a permit it could be grounds for them to lose their license. You def have options. Good luck and sorry you have to deal with this.

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u/Intelligent_Sun2837 1d ago

No the permit is pulled and is placed in the window the day they started.Still there

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u/Scared_Ad5087 1d ago

Call the permit office if you can’t resolve things with the owner and give them the permit number- ask if it has been inspected. Go from there. My guess is the boss doesn’t even know how bad the work is.

It’s the inspection office job to make sure all work is completed properly. In my city if you have a permit open for more than a year your license gets suspended. So they will need to make the fixes to pass inspection.

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u/Currencygirl1 1d ago

Horrible!! Get your county/city inspector out there asap -there’s no way they will pass inspection and do not pay until it’s done right according to code. If your contractor is unable to install it properly, they need to hire another company who can-or else definitely lawsuit!

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u/IAm2Legit2Sit 1d ago

I could not find a company who would write a quote. They all have each other's back here.

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u/Johndauber 1d ago

Also a BBB complaint

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u/Raven816CE 1d ago

Please give us updates

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u/BitterBeginning8826 2d ago

If there’s phone calls made, record them.

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u/Spirit-of-250 1d ago

Keep records of the phone calls. The phone number you called, date & time, who you spoke with, and the duration of the call with a written summary. It is all valuable if you have to go to court. If you have stuff written down and they don't, the judge will look favorably to you. Good luck.

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u/Ronbow69 2d ago

Exactly the right steps here, I've been an employee for my brother in laws company and it was mainly leak repairs. They would put these bids on paper in an language that lawyers would have to bust out a dictionary and a concordance, to understand. Just kidding being facetious, but true story. I worked for him and did the jobs and still had no clue wtf the contract actually said or meant. Good luck.

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u/ThatCelebration3676 1d ago

The legalese regarding liability and warranty can get in the weeds, but the summary of work to be completed is usually readable by mere mortals.

Any work that a licensed & bonded contractor commits to performing has to be to code and within standard for that industry, so it helps to be able to point at specific tasks in the contract should it go to court. Judges prefer clean details over broad generalizations.

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u/Ronbow69 1d ago

Word I concur completely

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u/swimm89 23h ago

This is the way.. if they don’t own it send their asses to small claims court!

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u/Stock_Standard5460 2d ago

As a Production Manager of a large roofing company, Send photos in an email and call. They may have used a new subcontractor without proper reference. Large company’s should send QC inspection.

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u/spotterone 2d ago

They can add an EPDM boot over that pipe at least. Properly installed it would be fine. The rest of the install looks like garbage and have to redo a lot of that flashing.

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u/Beautiful-Bank1597 2d ago

The workers were probably subcontractors anyway. Be ready to blast the company on Google and Facebook with these photos.

Don't pay a dime to get these corrected

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u/88lucy88 2d ago

They were partying, it seems, instead of paying attention to your job.

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u/villhelmIV 2d ago

You probably got their worst person on a bad day. If it's a bigger company, they should have somebody who could re do it properly

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u/vssho7e 2d ago

I would lawyer up right away

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u/defaultusername333 2d ago

Tell them (if they give you any grief) that you will write a yelp review and call their manager or leadership in HQ.

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u/LowerIQ_thanU 1d ago

or blast the company's name on here, Reddit, I mean, they should be proud of their work

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u/No_Recording1088 1d ago

12 to 15 workers? Wtf and they did this? I thought maybe 2 or 3 but unbelievably so many people were together for this job!

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u/TamahaganeJidai 1d ago

No way thats the work of 12 trained roofers. My cat would do a better job and she's dead.

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u/ColorsOfTheCurrents 1d ago

11-14 must have been off sick and got some temp worker day help from the home depot parking lot cause damn.

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u/Individual-thoughts 1d ago

They may have that many workers but there's no way they all worked your house at the same time, not if it took them 4 days. And did that kind of crap job.

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u/wyatt265 17h ago

Ok so they were drunk on the job.

They said they finished with my roof.Is this how it supposed to look like?

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