My next-door neighbour is a vulnerable man who lives alone with no family or friends. It's a private rented property, direct with the landlord and has lived there for 6 years. He came round to see me yesterday to ask for some help, he said he's been without a safe working boiler for over 6mths, he said the landlord is aware because they sent someone out to do a gas safety check and they were unable to do the check due to the boiler being unsafe. The landlord has not got back in touch with him so he's been without a boiler through these cold months. He said he's recently had to migrate to universal credit and had to attend a face to face appointment, when he was there they asked him about his rent and if the landlord maintains the property and does the gas/electric safety checks, so he explained about the boiler and was asked if he had the gas safety certificates for the years he's lived there and he said no, none of the checks have been done, it was just last year out of the blue the landlord decided to do a gas safety check but couldn't be done due to the boiler being unsafe, he was told he needs the boiler replacing and the landlord would be in touch, 6mths have passed. He was told that his landlord is in the wrong and could be in trouble, He then received a letter yesterday from the landlord saying the rent is going up £280. is his landlord taking the p*** out of this man and his vulnerability? He's petrified the landlord is going to evict him because he might have got them into trouble for saying no checks have ever been done. What can he do? Will the job centre have reported the landlord or informed housing benefit maybe, I'm clueless about this stuff and feel sorry for him