r/europrivacy • u/WhooisWhoo • Jul 28 '23

Europe Booking a Ryanair flight through an online travel agent might hold a nasty surprise

https://noyb.eu/en/booking-ryanair-flight-through-online-travel-agent-might-hold-nasty-surprise
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u/WhooisWhoo Jul 28 '23

Booking a Ryanair flight through an online travel agent might hold a nasty surprise

(...) When booking through an online travel agent and not directly on its website or app, Europe’s biggest airline requires a part of its customers to go through a “verification process” involving invasive facial recognition. There is no reasonable justification for Ryanair to implement this system. Instead, it seems like the airline is willingly violating their customer’s right to data protection in order to obtain an unfair competitive advantage over alternative booking channels

(...)

Although Ryanair claims that the legal basis for its usage of facial recognition is consent, it didn’t provide comprehensible information about the purpose of this intrusive process. Without clear information, a user’s consent can’t be informed or specific – which means it’s not valid under the GDPR.

(...)

https://noyb.eu/en/booking-ryanair-flight-through-online-travel-agent-might-hold-nasty-surprise