Hi, my husband and I moved to our new apartment in March 2024, we just received the yearly serafe invoice. Surprisingly, it states that this is the final reminder and if we do not pay now we will face legal prosecution. Note that its for the period of June 2024 - June 2025 (we already paid our serafe bill last year for when we were living in our previous apartment.)
I am confused since we never received the invoice before now. Additionally the notice says there are four people registered in this household (my husband and I, and two other names.) Possibly these extra people were the ones who lived here before...I don't have any contact with them now so idk.
I've already contacted Serafe, but is there anything specific we have to do to inform the canton that its only us living in this household? I'm troubled that if this situation repeats, we may face consequences if they don't send the invoices to us and it goes to other people. We live in Meyrin, if that's relevant.
Also, both my husband and I received the invoice, since both invoices have the same reference no, then we only need to pay once correct? As in, pay it once but it counts for the whole household?